Irrespective of the size of your company, it’s important to commit to exceptional customer experience as this can greatly influence client retention. Your clients have to like what you do. They have to feel good about the way they are being treated. Things like these are critical to customer experience. …

In this digital age where everyone has access to a phone, text messaging enables business owners to connect with their customers on a personalized level and spread the awareness of their brand to a larger audience. However, to make the most out of your SMS Marketing campaigns, it is necessary…

Expectations for customer service have changed. Consumers now expect digital-first, proactive support from businesses Irrespective of the business size. So how do you, as a small business owner with limited resources, deliver an impeccable service every time? In this blog post, We’ll outline five tips that will help your company…

Daily, the average person receives an average of 10 text messages per day. Yet, businesses refrain from using SMS Marketing services to generate a considerably higher ROI. In this blog post, we would look into how you can use the knowledge you already have on SMS to show you how…

We are pleased to share with you that you can now check the status of our services via our Status Page. Link is on our website What this means is: 1. You will always know the uptime or downtime of any of our services 2. You will always know when we…

Hi Devs, You can now pull records of transactions you have done on Sendchamp via our Open API. You can check it out via our developer documentation Happy messaging and much love!🥰

We are happy to inform you about the new messaging channel we just launched, which is the WhatsApp Business API💃 The following👇 are what you can do with it: ◾Send OTPs, Notifications (Payments, Alert, Ticket, Order) ◾Engage your customers (Customer Support) Interesting and amazing things about our WhatsApp API are: …

Sending SMS is now live on your dashboard!☺️ This means that from your dashboard you can send SMS📤 to your customers at ease (Bulk SMS). Here are few things you should know about this feature ▪️ This is the first of the tools we will be building that will help you engage and message your customers at ease. ▪️ We have automated the SMS sending process such that it will deliver to DND Numbers. ▪️ View detailed reports of messages sent.